Common Water & Sewer Concerns

Please call the Engineering Department at 604-946-3260 for help with the following:

Report a Flood Problem

If you encounter flood problems or observe any flooding occurring on municipal property, please call 604-946-4141.

Backed-up Sink or Toilet

You are responsible for the sewer line from your property to the main connection. Before calling Delta:

  1. Try using a plunger.
  2. If a plunger doesn't work, check if the sewer line is plugged or damaged. You can do this yourself or call a plumber.
  3. If the plumber is unsuccessful at clearing the line, call Engineering at 604-946-3260.

Low Water Pressure

If your home is experiencing low water pressure, you may want to check the Pressure Reducing Valve (PRV) to ensure that the screen in this unit is clean. Your PRV is cone-shaped and should be located at or near where the water service enters your house. See the instructions below on how to check your home's PRV. If low water pressure persists, please call a plumber.

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  • Procedure for Cleaning the Water Filter Screen of the Pressure Reducing Valve (PRV)
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