Snow & Ice Preparedness

Keep Updated about Winter Conditions

Call Delta's winter road conditions hotline 604-952-3820. The message on this phone line is updated every four hours during a snow/ice event. 

To report a snow/ice concern, submit a Talk to Delta form, or phone 604-946-4141.

Delta's Snow and Ice Response

During snow and ice conditions, Delta's crews are prepared and ready to respond 24 hours a day, seven days a week. Staff monitor the weather forcast and Delta's roads for hazardous conditions. Roads are cleared based on the following priorities:

  • First Priority
    Public transit routes, major collectors, select school access roadways and some roads in hilly areas. Pre-wetting, salting, sanding and snowplowing are carried out as long as poor conditions exist.

    First Priority Routes are maintained until conditions are under control. Only then are resources redirected onto lower priority routes. As soon as conditions deteriorate on these routes, our resources are moved back to first priority routes.
  • Second Priority
    Secondary through roads in residential areas, select rural roads, and school routes.
  • Other
    Minor residential streets and cul-de-sacs. Work is carried out after First and Second priority routes have been cleared, on a site specific basis, usually at the request of the residents and normally after inspection by a supervisor.

Your Role as a Business or Resident

Sidewalk Snow Removal

Commercial property and business owners are responsible for clearing snow from sidewalks located adjacent to their property to ensure the safety of pedestrians.

We request the assistance of residential property owners to clear snow from sidewalks bordering their property. While clearing sidewalks, please do not push snow onto the street as snow equipment may plow the snow back onto the sidewalk area.

Volunteers for Snow Angels Program

Delta is seeking volunteers for our Snow Angels Program, which assists Delta residents who need help shoveling snow from their driveway and sidewalk. If you would like to volunteer and have your own shovel and transportation, contact Delta's Volunteer Coordinator at or call 604-946-3288. 

Garbage/Recycling Collection during Snowfall

In the event of hazardous conditions due to snow and ice, garbage and recycling collection may be delayed. If this occurs and your collection day is missed:

  • The contractor will either attempt to make the collection later in the day or the following day. Please ensure your containers are not buried in the snow.
  • If the contractor is not able to access your garbage/recycling containers, they will be collected on your next scheduled collection day.

For more information, please call Engineering at 604-946-3260.

Helpful Tips 

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